Privacy Policy

Last updated: July 13, 2026

Pivotto's Renovation Inc. ("Company," "We," "Us," or "Our") respects your privacy and is committed to protecting the personal information you provide when visiting Our Website.

This Privacy Policy explains how We collect, use, disclose, and safeguard your information when you visit https://www.pivottosrenovation.com/ (the "Website").

Please read this Privacy Policy carefully. By accessing or using the Website, You acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that You voluntarily provide, as well as certain information that is collected automatically when You use the Website.

Personal Information You Provide

We may collect personal information when You submit an estimate request, contact form, chatbot conversation, or otherwise communicate with Us. This information may include:

• Your name
• Email address
• Telephone number
• Property or project address
• Information about Your renovation project
• Preferred method or time of contact
• Any other information You choose to provide

Information Collected Automatically

When You visit the Website, We and Our service providers may automatically collect certain technical and usage information, including:

• Internet Protocol address
• Browser type and version
• Device type and operating system
• Pages and sections visited
• Time and date of visits
• Time spent on the Website
• Referring website or advertising source
• General geographic location
• Interactions with forms, buttons, calls, and advertisements

How We Use Your Information

We may use the information We collect to:

• Respond to inquiries and estimate requests
• Contact You about renovation services
• Schedule consultations or project discussions
• Evaluate potential renovation projects
• Provide customer service and support
• Operate, maintain, and improve the Website
• Analyze Website traffic and visitor behavior
• Measure the effectiveness of advertising campaigns
• Improve Our marketing, services, and customer experience
• Prevent fraud, abuse, or security incidents
• Comply with applicable laws and legal obligations

Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to operate the Website, remember preferences, understand visitor activity, and measure advertising performance.

These technologies may collect information about how You access and interact with the Website.

You can control or disable cookies through Your browser settings. However, disabling cookies may affect certain features or functionality of the Website.

Analytics and Advertising Services

We may use third-party analytics, advertising, and conversion tracking services, including:

• Google Analytics
• Google Ads conversion tracking
• Google Tag Manager
• Meta Pixel and Meta advertising tools
• Call tracking and form conversion tools
• Customer relationship management platforms
• Other analytics and advertising technologies

These services help Us understand Website usage, attribute inquiries to marketing campaigns, improve advertising performance, and measure actions such as telephone calls and form submissions.

Third-party service providers may use cookies or similar technologies according to their own privacy policies.

Text Messages and Telephone Communications

If You provide Your telephone number, You may receive telephone calls or text messages from Pivotto's Renovation Inc. regarding Your inquiry, estimate request, appointment, or project.

Consent to receive text messages is not a condition of purchasing services. Message and data rates may apply. Message frequency may vary.

You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance.

We do not sell or share mobile telephone information or text messaging consent with third parties for their independent marketing purposes.

How We Share Your Information

We do not sell Your personal information.

We may share information with trusted service providers that assist Us with:

• Website hosting and maintenance
• Customer relationship management
• Lead management and communication
• Email and text message delivery
• Analytics and conversion tracking
• Advertising campaign management
• Call tracking
• Security and fraud prevention

These providers may access information only as reasonably necessary to perform services on Our behalf and are subject to their own contractual and legal obligations.

We may also disclose information when required by law, court order, government request, or when reasonably necessary to protect Our rights, property, safety, customers, or the public.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, fulfill legal obligations, resolve disputes, and enforce agreements.

The applicable retention period may vary depending on the type of information and the purpose for which it was collected.

Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, We cannot guarantee absolute security.

Your Privacy Choices and Rights

Depending on Your location and applicable law, You may have the right to:

• Request access to personal information We maintain about You
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Opt out of certain communications
• Request information about how Your data is used or disclosed

To submit a privacy-related request, contact Us using the information provided at the end of this Privacy Policy.

We may need to verify Your identity before processing certain requests.

Third-Party Websites

The Website may contain links to third-party websites, social media platforms, or services that are not operated or controlled by Us.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage You to review the privacy policy of each website You visit.

Children's Privacy

The Website and Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

If We learn that We have collected personal information from a child without appropriate authorization, We will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in Our practices, technologies, legal requirements, or business operations.

Any updates will be posted on this page, and the "Last updated" date will be revised accordingly.

Contact Us

If You have questions about this Privacy Policy or how We handle personal information, please contact Us:

Pivotto's Renovation Inc.
PO Box 533
Haleiwa, HI 96712

Email: info@pivottosrenovation.com
Website: www.pivottosrenovation.com